Tarbana App – Privacy Policy

Effective Date: 18th of May, 2025

Developer: Tarbana Nigeria Limited

At Tarbana Nigeria Limited, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how your data is collected, used, and shared when you use the Tarbana App.

1. Data We Collect

We may collect the following data when you use the app:

• Contact Information: Name, email, phone number, delivery address

• Order & Transaction Data: Product orders, delivery details, payment info

• Device Data: Device ID, OS version, app usage logs, IP address

• Location Data: Only with your permission, to enable delivery and nearby services

• User-Generated Content: Reviews, feedback, and messages

2. How We Use Your Data

Your data helps us to:

• Provide our services (e.g. order processing, delivery coordination)

• Improve app performance and user experience

• Communicate updates, offers, and service messages

• Ensure fraud prevention and platform security

• Comply with legal obligations

3. Data Sharing

We only share your data when necessary:

• With delivery partners to fulfill your orders

• With payment processors for secure transactions

• With analytics and support providers (e.g. for bug tracking, app improvements)

• With law enforcement, only if legally required

We do not sell your personal data.

4. Data Security

We use encryption, firewalls, and other industry-standard practices to protect your data.

5. User Rights

You can:

• Access and update your personal data

• Delete your account or request data removal

• Manage your communication preferences

To make any request, email us at [Insert Email].

6. Children’s Privacy

The Tarbana App is not intended for users under 13 years old. We do not knowingly collect data from children.

7. Contact Us

If you have questions about this policy:

Tarbana Nigeria Limited

📧 Email: contactus@tarbana.com

📍 Address: F4, Klimat Estate, Idu, Abuja